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FAQs (Frequently Asked Questions)

How do I place an order?
How do I get a Customer ID Number?
Where are the prices in your Catalog and on your Website?
When does merchandise get shipped?
How do you handle backordered shipments?
Can I purchase each item individually?
Why do I get error messages when downloading the online Catalog?
Do you have a minimum order requirement?
Are there any pricing discounts available?
What kind of plating do you offer?
What payment methods do you except?
How do I obtain an Open Account?
Is it safe for me to use my credit card? Is your site secure?
Are all orders subject to sales tax collection?
Can I order by regular mail or fax?
What is your privacy policy? How do you use my information?
What are "cookies" and how does easternfindings.com use them?
Can I disable cookies?
How can I find out about the status of my order?
What if I need to return something? What is your return policy?
Do you ship to foreign countries?
How many products does easternfindings.com carry?
Is easternfindings.com open to suggestions from consumers?

Do you have a minimum order requirement?

Yes. We are aware that large minimums are difficult to work with, especially with re-orders. Therefore, we have maintained our reasonable request that merchandise ordered should total a minimum of $50.00. Shipping and handling charges are additional. Orders placed that do not total our minimum, will be subject to a $5.00 small order fee. (Orders under $25 will not be accepted)